POPIA Policy

Introduction

Smak Coffee Co. is committed to protecting the privacy and security of your personal information. This policy explains how we collect, use, disclose, and safeguard your data in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

Personal Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and physical address.
Identifiers: IP address, browser type, and device information.
Usage Data: Information about how you use our website, products, and services.
Transaction Information: Details of purchases or transactions made on our website.

How We Collect Personal Information

We collect personal information through:

Direct Interactions: When you provide information directly to us, such as when you fill out forms, register for an account, or contact us.
Automated Technologies: When you interact with our website, we may automatically collect technical data through cookies and similar technologies.
Third Parties: We may receive information about you from third parties, such as payment processors or social media platforms.

Use of Personal Information

We use your personal information for the following purposes:

To Provide Services: To deliver products and services you request, process transactions, and manage your account.
To Improve Our Website: To analyze usage and improve our website's functionality and user experience.
To Communicate with You: To send you updates, promotional materials, and respond to your inquiries.
To Comply with Legal Obligations: To meet legal and regulatory requirements.

Disclosure of Personal Information

We may share your personal information with:

Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, data analysis, and marketing.
Legal Authorities: When required by law or to protect our rights, property, or safety.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

Your Rights

Under POPIA, you have the right to:

Access: Request access to your personal information.
Correction: Request correction of any inaccurate or incomplete data.
Deletion: Request deletion of your personal information under certain conditions.
Objection: Object to the processing of your personal information.
Data Portability: Request the transfer of your personal information to another party.